3 DAYS BEFORE ITEMS ARE DUE – The Library sends a due date reminder email.
7 DAYS PAST DUE – The Library sends an email overdue notice.
*14 DAYS PAST DUE- The Library sends a paper overdue notice to your home.
30 DAYS PAST DUE- The Library sends an email notice that items are assumed lost.
45 DAYS PAST DUE- The Library forwards your account to a library materials recovery
agency, Unique Management Services (UMS). A $10 service charge is added to your account. UMS sends three letters and makes two calls to your home.
165 DAYS PAST DUE- UMS may report your overdue accounts to a national credit bureau, which may affect your credit rating for up to seven years.
*Please note: Mailed notes are sent only once when items are already 14 days overdue.
When items are not returned, the Library often has to replace them instead of using its funds for purchasing newer materials to broaden the collection. Timely payment of fines benefits all Library patrons.
Renewals on items not on reserve are available by phone, through the catalog, or in person at any Library Branch.
Approved by the Library Board of Trustees, July, 2014